Last updated: July 20, 2026
We want you breathing easier, not stuck with the wrong unit. If your air purifier isn't the right fit, here's how returns work.
30-day returns
You may return most air purifiers within 30 days of delivery for a refund. Items should be in resalable condition — ideally with the original box, foam inserts, filter wrapping, and accessories.
How to start a return
Email info@swiftrepairsusa.com with your order number and the reason for return. We'll reply with return instructions. Please don't ship anything back before contacting us.
Refund processing
Once we receive and inspect your return, refunds are issued to your original payment method within 5–7 business days. Your bank may take a few additional days to post the credit.
Filters and consumables
For hygiene reasons, opened or used replacement filters cannot be returned unless they arrived defective. Unopened filters in original packaging are returnable within 30 days.
Damaged or defective units
If your purifier arrives damaged or develops a fault, contact us right away. We'll cover return shipping on defective items and send a replacement or full refund — your choice.
Exchanges
Bought a unit that's too small or too large for your room? Reach out and we'll help you size correctly and arrange an exchange.